Sales & Marketing Skills for the Entrepreneur (OPTC 2310)
During this course, students focus on sales and marketing concepts including gaining insight into patient behaviour, appealing to a target audience, developing promotional strategies, the art of selling to patient's needs, trust based selling, and building long term relationships to retain a loyal customer base.
Course code: OPTC 2310
Credits: 2.5
Length: 40.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=OPTC&number=2310
Prerequisites
OPTC 1250.
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0Additional Information
- Marketing and promotional strategies
Identifying target audiences
Product knowledge and promotion
Creating a selling environment
Building rapport
Building a sale dialogue
Information gathering
Making recommendations
Addressing customer concerns
Earning a commitment
Building long-term patient relationships
Customer retention
This course is offered as part of a VCC program only.
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† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.