Process Improvement and Operational Excellence (OPMT 2120)

This course provides an overview of Lean management, Total Quality Management (TQM), and Six Sigma methodologies. It explores the principles, tools, and techniques used to achieve operational excellence, reduce defects, enhance quality, and optimize processes within manufacturing and service organizations. Students will gain a deep understanding of how these approaches can be applied in various industries to drive continuous improvement and meet customer expectations.
Course code: OPMT 2120
Credits: 3.0
Length: 45.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=OPMT&number=2120

Prerequisites

OPMT 1110, OPMT 1210.
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