Advanced Customer Relationship Management (CRM) Administration (MKTG 2041)
This course is a continuation of MKTG 2031. Students build on the skills developed in MKTG 2031 and learn the skills required for job readiness in the field of marketing technology and advanced CRM administration. Working with laboratory software students learn advanced setup, configuration, and maintenance of CRM applications. Upon completion of this course students will be prepared to write a certification exam in advanced CRM administration.
Course code: MKTG 2041
Credits: 3.0
Tuition: $0
Length: 45.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=MKTG&number=2041
Prerequisites
MKTG 2031. No schedule is currently available. Please check again later.
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Additional Information
- Configure data and application security
- Security and Custom Applications
- Automation, Change Management and Auditing
- Analytics and Data Management
- Reports and Dashboards
- Requirements gathering
- Data importing
- Presenting technical demonstrations
This course is offered as part of a VCC program only.
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* The amount shown is the approximate cost of tuition (for courses with tuition) or fees (for courses that do not have tuition).
Tuition and Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.