ITIL Essentials for Project Managers (ITPM 2210)
In this course, students will learn the fundamentals of ITIL (Information Technology Infrastructure Library) and IT service management. The course covers IT service strategy development, service design evaluation, and operational transition management. Students will work with ITIL-compatible tools, develop comprehensive service management plans, and learn to enhance existing ITIL implementations using real-world case studies to gain understanding of how to integrate ITIL principles into their project management practices.
Course code: ITPM 2210
Credits: 3.0
Length: 45.0 hours
Course outline:
view
https://www.vcc.ca/vccphp/courseoutline?subject=ITPM&number=2210
Prerequisites
ITPM 1100.
* The amount shown is the approximate cost of tuition (for courses with tuition) or fees (for courses that do not have tuition).
Tuition and Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.