ITIL Foundation (ITOP 2307)
In this course, students will learn about the fundamental concepts of the ITIL, formerly Information Technology Infrastructure Library. Students will gain an understanding of key IT service management concepts, including a basic framework, dimensions, and guiding principles of ITIL. This course will help prepare students for the ITIL® Foundation Certification.
Course code: ITOP 2307
Credits: 1.0
Tuition: $0
Length: 18.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=ITOP&number=2307
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Schedule †
ITOP 2307 schedule for programs:
- CS
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location | Instructor | Register |
---|---|---|---|---|
12094 | January 6, 2025 to March 31, 2025 | See full schedule Delivery: Blended Location: Varies | Liu, Tony | |
12097 | January 9, 2025 to March 20, 2025 | See full schedule Delivery: Blended Location: Varies | Liu, Tony | |
12123 | January 11, 2025 to March 22, 2025 | See full schedule Delivery: Blended Location: VCC Downtown Campus | Vu, John |
Additional Information
- ITIL and its value
Introduction to IT, ITSM
Business and ITIL
Best Practices
ITIL roles
Service design
Business case and relationships
Suppliers
Knowledge management
Incident/problem management
This course is offered as part of a VCC program only.
* The amount shown is the approximate cost of tuition (for courses with tuition) or fees (for courses that do not have tuition).
Tuition and Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.