Windows Desktop Support (ITOP 1108)
In this course students will learn to configure and maintain desktops. Students will become familiar with the Windows registry, local group policies, and the Windows file system. In addition, students will learn to set up a basic network and secure the Windows environment.
Course code: ITOP 1108
Credits: 2.0
Length: 30.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=ITOP&number=1108

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0Additional Information
- Configuring desktops
Implementing managed and unmanaged profiles
Importing and exporting within the registry
Power and disk management
Performance monitoring and troubleshooting
Management consoles
NT File System (NTFS) permissions
Exploring control panels
Windows security and encryption
Managing services
Updating Windows
Basic networking principles
Windows file management
Prior learning is assessed through a written and practical challenge exam or a portfolio (based on a rubric) that reflects their experiences in Windows Desktop support.
This course is offered as part of a VCC program only.
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† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.