Windows Desktop Support (ITOP 1108)

In this course students will learn to configure and maintain desktops. Students will become familiar with the Windows registry, local group policies, and the Windows file system. In addition, students will learn to set up a basic network and secure the Windows environment.
Course code: ITOP 1108
Credits: 2.0
Length: 30.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=ITOP&number=1108
No schedule is currently available. Please check again later.

Additional Information

  • Configuring desktops
    Implementing managed and unmanaged profiles
    Importing and exporting within the registry
    Power and disk management
    Performance monitoring and troubleshooting
    Management consoles
    NT File System (NTFS) permissions
    Exploring control panels
    Windows security and encryption
    Managing services
    Updating Windows
    Basic networking principles
    Windows file management

Prior learning is assessed through a written and practical challenge exam or a portfolio (based on a rubric) that reflects their experiences in Windows Desktop support.

This course is offered as part of a VCC program only.

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