Hospitality management provides a lot of exceptional experiences, where the students have a chance to grow their leadership career and skills, and create the most rewarding experience when they are learning about not only delivering a service but also creating the best valuable experience and memories for their guests.
Daniel Fernando Moliterno Lopez Bravo is from Brazil and graduated in April 2017 from VCC Hospitality Management Diploma. He use to work for one of the most sophisticated hotels in Vancouver - "Right after graduating from VCC in April 2017, I was promoted to Housekeeping Supervisor at Fairmont Pacific Rim and left the property in November 2018 to start a new chapter at Rosewood Hotel Georgia as a housekeeping supervisor for the PM operation."
Working in the Hospitality field in Vancouver can give you an extensive background and help you grow your Hospitality career:
"As a housekeeping supervisor at Rosewood, I was responsible for managing the assignment of the room attendants and overlook the activities of the house person and laundry attendants. The PM supervisor helps the morning team to assure room readiness for the arriving guests and make sure the quality delivered is as expected. I was also responsible for elaborating on the Turn Down assignment and the execution of it, always ensuring the quality of the operation."
Today as a customer experience manager with Air Canada, Daniel manages a team of 200 employees who are responsible for loading and unloading the bags of our valued customers in the most efficient and safe manner - "Air Canada has given me a great opportunity to showcase my abilities as a leader and also an enormous chance to learn and grow alongside our 'flag carrier'. I can only see personal and professional growth from now on due to an outstanding educational and professional background."
Daniel is proud of where he is working and all the experience he is getting, focusing on the quality of the operation quality and learning from his team as well.
Working in the hospitality industry can be rewarding. Check out these 8 inspiring videos from TED talks for Hospitality students to get the motivational boost you need to become a hospitality student and find success in the hospitality industry!
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