Dental Practice Communication and Professionalism (DREC 1112)

This course discusses professionalism and its importance within the role of the dental receptionist. The learner is introduced to communication and professional skills and behaviour in the dental health care setting. Additionally, health histories, records management and radiographic records are explored. The concepts of race, ethnicity, culture and diversity are considered within the context of professional communication and practice. Cultural safety and humility in relation to the Indigenous Peoples of Canada are examined with a focus on diverse communities, cultures, languages, and practices. The history and impact of colonialism on the Indigenous Peoples of Canada are introduced in this course.
Course code: DREC 1112
Credits: 3.0
Length: 45.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=DREC&number=1112
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