This course introduces students to elements of communication and guides them in the application of these skills in developing positive interpersonal and customer relations. Students review how behavioral responses impact co-workers and supervisors at the workplace. Students learn the importance of developing a positive and professional attitude towards customers.
This course is part of the Career Awareness program.
Course code: CAAW 0633
Length: 100 hours
Course outline: viewhttps://www.vcc.ca/deptUploads/course-outlines/CAAW-0633.pdf
PrerequisitesAdmission to the Career Awareness Program
* Fees are approximate and subject to change. Students are required to pay any applicable fee increases. Fees listed are for domestic students. For international programs, visit VCC International.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.