Learn job-ready operations and management skills for leadership roles in the global hospitality and tourism industry.
What you will learn
Upon successful completion of this program, graduates will be able to:
- Identify and explain emerging trends within the various sectors of the hospitality industry.
- Apply Human Resources Management and Organizational Behaviour concepts to effectively attract, develop and engage a professional, competitive hospitality workforce.
- Apply professional and ethical standards to corporate, social, and environmental responsibilities.
- Conduct themselves in a professional and ethical manner consistent with industry standards while communicating effectively and efficiently with all stakeholders, including employees, suppliers, customers, owners, and industry network.
- Apply advanced business knowledge and concepts to make sound, operational business decisions.
- Demonstrate a level of interpersonal and inter-cultural awareness that contributes to a positive workplace culture.
- Use critical thinking, problem-solving, and negotiation techniques to make sound hospitality management decisions.
- Apply employment, labour relations, health and safety, and privacy legislation standards in their work as hospitality professionals.
What to expect
Program Duration and Maximum Time for Completion
The program is delivered over four academic terms. Maximum time to complete the program is four years.
To complete the program in four terms, students will maintain full time enrolment and register in 12 credits each term.
The program has been designed to involve students in a variety of learning environments and instructional delivery methods. Throughout the program students participate in interactive lectures, seminars, group discussions, role plays, case studies, career development, and authentic learning activities within the hospitality and tourism environment. The industry-related practicum further distinguishes the Hospitality Management Post-Degree Diploma program, readying future hospitality leaders to manage efficiently.
Most of the classroom time exposes students to both the theory and practical application of hospitality management concepts and skills. Course projects strengthen the understanding of course topics and give students opportunities to apply effective leadership and management practices. Some projects require students to choose their own topic, allowing them to research information and ideas that are of interest and in keeping with their own career goals. Students will have the opportunity to self-reflect and build upon managerial and leadership strengths and interests when developing career plans, portfolios and industry networks. Instruction has been designed employing learner-centred activities to promote collaboration, engagement, and active learning.
Admission requirements
Program-specific
- A Bachelor's degree from an accredited university as determined by the institution
- Knowledge of English demonstrated by one of the following:
- English 12 with a minimum ‘C+’ grade, or equivalent
or - English Language Proficiency at a minimum English 12 ‘C+’ level
- English 12 with a minimum ‘C+’ grade, or equivalent
General
- This program is available to Canadian citizens and permanent residents. See program options for international students at VCC International.
- Applicants who self-identify as Indigenous are strongly encouraged to connect with VCC’s Indigenous Education and Community Engagement team to learn more about VCC’s Indigenous Enrolment policy, application preparation/completion, program advising, and a range of other individualized services.
- Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
- Applicants must submit official transcripts and other documents as required by their course or program. Seats are offered to eligible applicants with completed applications, in order of application completion date (except for programs with competitive admissions). A complete application includes an application form, evidence of educational pre-requisites (e.g. transcripts), any required supporting documents (e.g. language proficiency, audition video), and the required deposit or fee payment. If you do not meet the requirements for the term applied, your application may be cancelled.
Missing prerequisites? Learn more about VCC's tuition-free academic upgrading or English as a Second Language (ESL) courses, or discover which university transfer options are right for you.
Recommended Characteristics
The hospitality industry is primarily a people business. The Hospitality Management Post-Degree Diploma Program has been designed to strengthen and encourage interpersonal skills and a leadership/team approach to course work. Students work with fellow students, industry representatives, members of the college community, hospitality employers and their workers, and the public. Students must have a hospitality mindset of going above and beyond, the desire to work effectively as a team, and the ability to work well with others in an environment that embraces diversity and inclusion.
Courses *
Prior learning assessment and recognition
Prior learning assessment and recognition is not available for this program.
| First Year | Credits | |
|---|---|---|
| HOSP 1501 | The Global Tourism Industry | 3 |
| HOSP 1502 | Fundamentals of Service Operations Management | 3 |
| HOSP 1503 | People and Culture | 3 |
| HOSP 1504 | Accounting Processes in Hospitality | 3 |
| HOSP 1505 | Global Business Environment | 3 |
| HOSP 1506 | Workplace Communication Skills | 3 |
| HOSP 1507 | Organizational Behaviour Impacts | 3 |
| HOSP 1508 | Hospitality Industry Operations | 3 |
| Credits | 24 | |
| Second Year | ||
| HOSP 2501 | Tourism and Hospitality Law | 3 |
| HOSP 2502 | Hospitality Food and Beverage Services | 3 |
| HOSP 2503 | Revenue Management in Hospitality | 3 |
| HOSP 2504 | Intercultural Leadership | 3 |
| HOSP 2505 | Hospitality Marketing Strategies | 3 |
| HOSP 2506 | Organizational Leadership | 3 |
| HOSP 2507 | Hospitality Industry Practicum | 6 |
| Credits | 24 | |
| Total Credits | 48 | |
* This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.
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