Administrative Procedures for Medical Office Assistant (MEDC 1125)
The course begins with an overview of the Canadian and BC healthcare systems. Students are introduced to a variety of practical administrative skills including management of electronic and paper-based medical records, and appointment scheduling. Reception and telephone management and duties, patient communication, legislation, and best practices relating to privacy and confidentiality are given particular attention. The course introduces students to the theory and practice of electronic medical records (EMR).
Course code: MEDC 1125
Credits: 3.0
Length: 60.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=MEDC&number=1125
| CRN # | Dates | Day/Time/Location | Instructor |
|---|---|---|---|
| 43027 | February 10, 2025 to May 1, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus | Ruttle, April |
Additional Information
- Structure, delivery, and funding of health care in BC
Disparities in health care related to Indigenous populations
Confidentiality standards and legislation
Code of ethics - ethical reasoning and decision making
Work role, professionalism and inter-professionalism
Telephone and patient reception
Booking patient appointments and scheduling staff
Processing physician referrals
Medical records management
Managing office and medical supplies inventory
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.