Communicating Effectively as a Hospitality Professional (HOSP 2311)
This course is designed to assist students in applying critical thinking and analytic written and oral communication skills and strategies in the diverse context of the hospitality industry. Students will demonstrate interpersonal and intercultural skill mastery individually, in groups, and as a member of a team. Students will also complete ePortfolios introduced in Introduction to Business Communications and Essentials of Business Communication in preparation for Co-op placement.
Course code: HOSP 2311
Credits: 1.5
Length: 27.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=HOSP&number=2311

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Schedule 1†
HOSP 2311 schedule for programs:
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location |
---|---|---|
72148 | September 2, 2025 to December 17, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
72152 | September 2, 2025 to December 17, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
72156 | September 2, 2025 to December 17, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
72159 | September 2, 2025 to December 17, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
72914 | September 2, 2025 to December 12, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
Schedule 2†
HOSP 2311 schedule for programs:
- HOSP242IE
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location |
---|---|---|
72915 | September 2, 2025 to December 12, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
Schedule 3†
HOSP 2311 schedule for programs:
- HOSP243IE
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location |
---|---|---|
72916 | September 2, 2025 to December 12, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
Schedule 4†
HOSP 2311 schedule for programs:
- HOSP244IE
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location |
---|---|---|
72917 | September 2, 2025 to December 12, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
Schedule 5†
HOSP 2311 schedule for programs:
- HOSP245IE
Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # | Dates | Day/Time/Location |
---|---|---|
72918 | September 2, 2025 to December 12, 2025 | See full schedule Delivery: In Person Location: VCC Downtown Campus |
Additional Information
- Business reports
Research skills
Academic integrity (plagiarism), citation and referencing
Analysis of a hospitality trend
Critical thinking / reflective thinking
Presentation skills
ePortfolio development
To learn more about the PLAR pathways for this course review the Hospitality Management Diploma Program Content Guide.
This course is offered as part of a VCC program only.
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† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.