Human Resources Management in Hospitality (HOSP 1470)

Students develop a fundamental understanding of human resources theory and practice with a focus on critical issues and emerging trends that impact managers in the hospitality industry. Students explore the changing needs of today’s diverse and inclusive work environment within a legal and ethical framework. Students investigate the processes of attracting, recruiting, selecting, training, managing and developing employees within a safe, respectful and healthy workplace culture. Students identify the necessary managerial competencies for building and leading effective teams.
Course code: HOSP 1470
Credits: 3.0
Length: 45.0 hours
Course outline: view https://www.vcc.ca/vccphp/courseoutline?subject=HOSP&number=1470

Schedule

HOSP 1470 schedule for programs:

Course dates and times may vary throughout the term. Select the CRN number below to see a full schedule.
CRN # Dates Day/Time/Location
72936September 2, 2025
to December 12, 2025
  See full schedule
  Delivery: In Person
  Location: VCC Downtown Campus
72937September 2, 2025
to December 12, 2025
  See full schedule
  Delivery: In Person
  Location: VCC Downtown Campus

Additional Information

  • Scope of human resources in hospitality industry
  • Group dynamics
  • Ethics, morals, professionalism in hospitality industry
  • Employment standards
  • Diversity
  • Recruitment, job specifications appraisals
  • Employee handbooks, orientations
  • Manager's role in creating a safe work environment
  • Conflict management
  • Health and safety
  • Legal aspects of human resources work
  • Design job descriptions
  • Working effectively with unions

Successful interview with a course instructor and department leader.

This course is offered as part of a VCC program only.

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