Enterprise Systems Support (CSTP 2102)
In this course students will gain valuable expertise in assessing, documenting and responding to an assortment of help desk situations. Learners will acquire knowledge regarding computer deployment in an enterprise environment. Additionally, learners will also deploy anti-virus software, monitor software license compliance, and perform network resource inventory in an enterprise environment.
Course code: CSTP 2102
Credits: 3.0
Length: 60.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=CSTP&number=2102
Prerequisites
CSTP 1104 Computer Systems Administration
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0Additional Information
- Appropriate Responses to Help Desk Situations
- Systems Management Software
- Software to Discover and Organize Network Resources
- Inventory in A Large Organization
- Queries and Reports in Systems Management Software
- Software Deployment
- Endpoint Protection to Protect Client Computers
- Software License Compliancy
- Enterprise Level Hardware
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.