Service Advising (APSM 2202)
In this course, students apply business communication and leadership and management principles and techniques to the operations of a simulated automotive service business environment. Students build on their learning by practicing their human resources, sales, and customer relations skills within an industry context
Course code: APSM 2202
Credits: 3.0
Length: 45.0 hours
Course outline:
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https://www.vcc.ca/vccphp/courseoutline?subject=APSM&number=2202
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0Additional Information
- Repair orders
Fleet management and payment systems
Preventative maintenance
Communication skills
Labour coding
Workflow
Methods of assessment may include a challenge exam, submission of a product or portfolio for review, or a practical demonstration. Please contact the Department for details.
† This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.