Student Records

Request Documents

Student Records Service Alert

Please note that due to the high volume of emails and telephone calls, there will be a delay in our response times and processing deadlines. We apologize for the inconvenience and sincerely appreciate your patience in this matter as we continue to work through the backlog of requests received over the College holiday closure.

Requests for transcripts, letters, forms, etc. submitted by or paid on or after January 6, 2025, are subject to the standard 2-week (10 business days) processing period. Students urgently requiring transcripts are advised to visit the front counter at the Registrar’s Office at any VCC campus for same day processing by the Admissions and Registration team (proof of payment required).

Thank you for your cooperation and understanding during this busy time.

Find out how to request VCC documents

Requests for documents such as verification of enrolment, and additional credentials can be made by completing the Document Request Form and submitting it as follows:

E-mail – email to records@vcc.ca.
In-person – speak with someone at the Registrar’s Office.
Mail – send a request form including payment and signature to the Registrar's Office.
Fax – send official transcript request to 604.443.8450. Payment and signature must be included.

VCC alumni who have not registered in courses for 3 years or more are not able to access services offered through their former myVCC student account. If you require a transcript, please complete the Request for Official Transcript form. Please note that the Registrar's Office will not issue unofficial transcripts.