Forgot Password ^*

Current VCC students

RESET YOUR PASSWORD >

Important: The password-change site will require your VCC Student email address (e.g. StudentID@student.vcc.ca or 000123456@student.vcc.ca). This is not your personal/Gmail address.

Password requirements: VCC requires the following elements to ensure passwords are secure:

• Password length of minimum 13 characters
• Must contain upper- and lowercase letters
• Must include at least one number
• Must include a special character (e.g. ! # $ % …)
• Must not contain account holder's first or last name
• Must not be one of the passwords previously used

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Past VCC students

Please contact the VCC Help Desk by emailing helpme@vcc.ca or calling 604.443.8700

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New VCC students and applicants

Get information about your first login and initial temporary password - LOGIN HELP >

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VCC Employees

RESET YOUR PASSWORD >

Learn more about VCC employee accounts and passwords.

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VCC Help Desk

If you still have trouble with your password, please contact the VCC Help Desk by emailing helpme@vcc.ca or calling 604.443.8700.

* VCC utilizes Microsoft's online Azure suite of products to deliver current, relevant technologies to faculty, staff and students. VCC endeavours to ensure all services adhere to current provincial and federal privacy legislation as part of the procurement process. Microsoft, at their own discretion, may change the nature of their services at any time.
By proceeding, you agree that you understand any information you provide may be stored outside of Canada, or may transit outside of Canada to reach its final destination.