WorldHost 3 in 1 (TRDE 1140)

This two-day course is ideal for front line employees in the service sector and people interested in a career in the service industry. Upon successful completion, students receive three prestigious industry certifications: WorldHost Fundamentals, Customer with Disabilities and Service Across Cultures.

In WordHost Fundamentals, students will learn the skills and techniques required for world-class service professionalism.

The Customers with Disabilities module focuses on teaching appropriate language and protocol when serving people with disabilities and equips students with the relevant communication skills and techniques to provide superior service with sensitivity and respect.

The Service Across Cultures focuses on increasing participants’ knowledge of diverse cultures and builds awareness of potential misconceptions and biases to ensure ‘service excellence’ and to strengthen cultural relations.

* Note: The CRNs listed below could be restricted to specific program areas.

To register for this course, check the information for your program:



* All course/program information including course/program content, length, prerequisites, start/end dates, postponements and/or cancellation is subject to change without notice.

* Published fees for Continuing Studies programs and courses include GST (if applicable) as well as a College Initiative Fee, which varies depending on the individual course. Student Union Fees will be assessed at time of registration. Please note: fees displayed on the web do not include Student Union Fees.

* Refund Policy and Refund Procedure