Information and Updates

Customer Service

CREDENTIAL: LERN Certificate

With the increase of technology, human interaction with customers has become more important. Learn how to retain customers, serve your audience, and turn inquiries from potential customers into sales.

Tuition: *

Credential: LERN Certificate

Hours: Part-time

Format: Online

Campus: Online

Start Dates: Continuous

Admission requirements

General

This program is available to Canadian citizens and permanent residents. Program options for international students can be found at VCC International.
Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
Applicants must submit official transcripts and educational documents as required by their course or program.

Missing prerequisites? Learn more about VCC's tuition-free in academic upgrading, university transfer or English as a Second Language (ESL) Courses.

Courses

Plan of Study Grid
LERN 1200	Keys to Customer Service	1
LERN 1210	Extraordinary Customer Service	1

* This information is intended as a guideline only. Program and course details are subject to change with the approval of VCC's Board of Governors.

This program is available to Canadian citizens and permanent residents. Program options for international students can be found at VCC International.
Applicants must be 16 years of age or older or a graduate of a secondary school. (Some exceptions may apply.)
Applicants must submit official transcripts and educational documents as required by their course or program.

Missing prerequisites? Learn more about VCC's tuition-free in academic upgrading, university transfer or English as a Second Language (ESL) Courses.