Hospitality and Food Service Systems Management

The program has been designed to involve students in a variety of learning environments and instructional delivery methods. Throughout the program students participate in interactive lectures, seminars, group discussions, role plays, case studies, career development, and authentic learning activities within the hospitality and tourism environment. The industry-related practicum further distinguishes the Hospitality Management Post-Degree Diploma program, readying future hospitality leaders to manage efficiently.

Most of the classroom time exposes students to both the theory and practical application of hospitality management concepts and skills. Course projects strengthen the understanding of course topics and give students opportunities to apply effective leadership and management practices. Some projects require students to choose their own topic, allowing them to research information and ideas that are of interest and in keeping with their own career goals. Students will have the opportunity to self-reflect and build upon managerial and leadership strengths and interests when developing career plans, portfolios and industry networks. Instruction has been designed employing learner-centred activities to promote collaboration, engagement, and active learning.

The hospitality industry is primarily a people business. The Hospitality Management Post-Degree Diploma Program has been designed to strengthen and encourage interpersonal skills and a leadership/team approach to course work. Students work with fellow students, industry representatives, members of the college community, hospitality employers and their workers, and the public. Students must have a hospitality mindset of going above and beyond, the desire to work effectively as a team, and the ability to work well with others in an environment that embraces diversity and inclusion.