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Housekeeping/Room Attendant (HOCR 0648)

Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, lodges, and inns by ensuring that guest's rooms and public areas are clean and properly presented. To promote effective communication, students define a list of industry terms such as check-in time; amenities; no-show; occupied; etc. Students are trained in cleaning responsibilities, how to properly use cleaning products and tools in guest rooms, make beds, clean bathrooms, special areas and provide turn-down service. Laundry services, including use of equipment and proper folding are covered.



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