logo

Communication Skills 2 (ACRD 1230)

This course builds on the communication skills and strategies which were developed in Communication Skills 1. It introduces learners to vocabulary and pronunciation specific to the automotive collision industry. It also provides the opportunity to practice more complex language and communication skills required for teamwork and professionalism such as problem-solving and conflict resolution. Using an experiential learning approach with focus on role-rehearsals and coaching, this course will provide learners with the opportunity to work independently and in a cooperative team environment. Learners will practice communication strategies like: clarifying and confirming understanding of client services, following instructions, troubleshooting and problem-solving.


* Note: The CRNs listed below could be restricted to specific program areas.

CRN Fee Campus - Room Day(s) Time Date Instructor
43624 TBATo Be Assigned
BWY-B - Rm. 2213
FM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0800 - 1329
05-Jan-2018
to 06-Apr-2018
TBATo Be Assigned
42310 TBATo Be Assigned
BWY-A - Rm. TBATo Be Assigned
FM-Monday, T-Tuesday,
W-Wednesday, R-Thursday,
F-Friday, S-Saturday,
U-Sunday

0800 - 1329
20-Apr-2018
to 27-Jul-2018
TBATo Be Assigned

To register for this course, check the information for your program: