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Assertiveness (CAAW 0609)

Students learn to discriminate between passive, assertive and aggressive behaviours and to understand how each behaviour affects co-workers and supervisors at the work place. Students learn to talk about how feelings and emotions affect their performance and attitude at work. Topics include building self-confidence and self-esteem, identifying personal strengths and areas that need improvement, becoming a self-advocate, building friendships and consumer awareness.





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